GET STARTED

FAQ's

Answers to Common Questions About Our Services, Process, and More

General Questions

Expand/close

We’re a full-service team for outdoor projects and year-round property care across the Wasatch Front. That includes landscape design and installation, outdoor living, maintenance, lawn care, water management, and snow and ice services.

Related pages: Services Overview · Get Started · Recent Projects

We serve Salt Lake City, Park City, Draper, Cottonwood Heights, and many surrounding communities along the Wasatch Front. If you’re nearby and not sure, reach out and we’ll confirm availability.

Related pages: Service Areas · Contact · Get Started

We’re built for clients who want a clean process and a high-end result. That means thoughtful planning, quality craftsmanship, proactive communication, and designs that work with Utah’s climate.

Related pages: Landscape Design Process · Team · About

The fastest way to understand what it’s like to work with Worx is to hear it from our clients. You’ll find reviews, feedback, and real project experiences on our testimonials page.

Related pages: Testimonials · Recent Projects · Get Started

Pricing, Quotes, and Consultations

Expand/close

It depends on your scope, materials, access, and timeline. We’ll talk through your goals first, then give you clear pricing based on the right next step, whether that’s a quote for routine services or an on-site consultation for custom work.

Related pages: Pricing Guide · Financing · Get Started

Pick the path that matches what you need. For routine services like maintenance, lawn care, cleanups, and snow removal, request a quote. For custom projects like design, installation, outdoor living, and hardscapes, start with an on-site consultation.

Related pages: Get Started · Contact · Virtual Consultation

After you submit your request, our team will follow up to confirm details, answer questions, and schedule the next available time that fits your project type. Spring and fall book quickly, so it’s always smart to reach out early.

Related pages: Get Started · Landscape Design Process · Contact

Yes. If you want to spread payments out over time, we offer financing options so you can move forward without compromising the project.

Related pages: Financing · Pricing Guide · Get Started

Design and Installation

Expand/close

Yes. Our design team helps you plan a space that fits your home, goals, and Utah conditions, then we build it with a clear process and consistent communication.

Related pages: Landscape Design · Landscape Design Process · Landscape Installation

Yes. We build outdoor living spaces like patios, walkways, pergolas, outdoor kitchens, fire features, and other hardscape-focused projects.

Related pages: Outdoor Living · Hardscaping · Get Started

Timelines vary by season and scope. After your consultation, we’ll share a realistic start window and keep you updated as we schedule materials, crews, and phases.

Related pages: Get Started · Landscape Design Process · Recent Projects

We coordinate public utility marking before major digging. For private utilities on your property (like low-voltage lighting, irrigation lines, or invisible fences), we’ll ask you to identify and mark anything you know about so nothing gets missed.

Related pages: Landscape Installation · Sprinkler Repair · Contact

Yes. If irrigation needs to be rerouted to fit your new layout, we can handle that and clearly itemize it so you know exactly what you’re paying for.

Related pages: Water Management · Sprinkler Maintenance · Smart Irrigation

Yes. Warranty coverage depends on what we install (plants, hardscape, and other improvements). We’ll review the warranty details with you so you know what’s covered and how to care for it.

Related pages: Landscape Design Process · Policies · Contact

Yes. If you want to break a larger plan into phases for budget or timing, we can structure it so each phase still looks intentional and supports the long-term design.

Related pages: Landscape Design · Yard Planning · Get Started

We translate your signed proposal and renderings into detailed crew work orders. Our team follows your plan and checks in with you throughout the process so the finished result matches what you approved.

Related pages: Landscape Design Process · Recent Projects · Team

Maintenance & Scheduling:

Expand/close

Yes. We provide recurring maintenance for residential and commercial properties, including mowing, edging, pruning, seasonal cleanups, and bed care.

Related pages: Landscape Maintenance · Weekly Lawn Mowing · Spring & Fall Cleanup

  • January–February: Winter pruning, snow removal, dormant care
  • March–May: Spring cleanup, mulching, pre-emergent, irrigation setup
  • June–August: Maintenance, mid-season pruning, water efficiency checks
  • September–October: Aeration, overseeding, fall pruning
  • November–December: Final leaf removal, snow readiness

Related pages: Seasonal Services · Landscape Maintenance · Snow & Ice Management

We do offer certain one-time services (like some cleanups or repairs), but at this time we do not offer one-time or vacation mowing.

Related pages: Get Started · Seasonal Yard Cleanup · Contact

We aim for consistency and try to keep the same team on your property. If a different team member needs to fill in, we keep service notes so your property is cared for the right way each visit.

Related pages: Landscape Maintenance · Team · Contact

We build routes by neighborhood to stay efficient and consistent. Residential visits are typically scheduled closer to the weekend, while commercial properties are usually serviced earlier in the week. Once you’re on the schedule, we’ll confirm what to expect for your area.

Related pages: Landscape Maintenance · Commercial Maintenance · Contact

Utah weather can change quickly. If conditions delay service, we adjust the schedule and communicate with you. We never rush work just to stay on a calendar.

Related pages: Landscape Maintenance · Snow & Ice Management · Contact

We start with a walkthrough (or a detailed intake) and keep notes on preferences like mowing height, pruning style, bed priorities, and any “do not touch” areas. If anything changes, just message us and we’ll update your notes.

Related pages: Get Started · Landscape Maintenance · Contact

We keep beds clean with a mix of prevention and detail work, like pre-emergent when appropriate, spot treatment when needed, and mulch refreshes to help suppress new growth.

Related pages: Weed Control · Mulch & Decorative Rock · Landscape Maintenance

It depends on the plant type and season, but most properties need multiple touchpoints per year to stay clean, healthy, and shaped properly. We’ll recommend a schedule based on what you have.

Related pages: Shrub Trimming & Pruning · Landscape Maintenance · Get Started

We aim for a healthy, stress-resistant cut and adjust based on heat and turf needs. If you have a preference, tell us and we’ll do our best to match it.

Related pages: Weekly Lawn Mowing · Lawn Care · Landscape Maintenance

Lawn Care and Irrigation

Expand/close

Yes. We offer seasonal lawn care support like fertilization and weed control to help keep your turf healthy through Utah’s changing seasons.

Related pages: Lawn Care · Lawn Fertilization Service · Weed Control

Irrigation services start at $110, plus parts and materials. If you’re not sure what you need, we’ll talk through the symptoms and recommend the right next step.

Related pages: Pricing Guide · Sprinkler Repair · Water Management

Yes, in most cases. Utah’s heat, cold, and compacted soil can thin turf out over time, so annual aeration and overseeding help keep your lawn thicker, greener, and more resilient.

Related pages: Turf Health · Lawn Care · Get Started

Snow Removal & Seasonal Services

Expand/close

Yes. We provide snow removal and ice management across the Wasatch Front to help keep properties safe and accessible during winter storms.

Related pages: Snow & Ice Management · Snow Removal Services · Deicing Services

You can sign up through our Get Started page or contact us directly. We offer seasonal contracts and on-demand options, and early enrollment is encouraged since winter routes can fill up.

Related pages: Get Started · Contact · Snow & Ice Management

Totally doable. Many clients bundle winter coverage with recurring maintenance, lawn care, or water management so everything stays with one team year-round.

Related pages: Snow Removal Services · Landscape Maintenance · Lawn Care · Water Management

Billing, Payments, and Cancellations

Expand/close

Yes. We accept credit cards (a processing fee may apply), ACH transfers, and checks. If you prefer convenience, ask about keeping a payment method on file so billing stays easy.

Related pages: Get Started · Contact · Policies

We typically invoice on a recurring schedule (often monthly). If you ever have a question about an invoice, reach out and we’ll walk through it with you.

Related pages: Contact · Get Started · Policies

If you need to pause or cancel, let us know as soon as you can so we can adjust scheduling cleanly. We’ll confirm next steps and any final billing based on your agreement.

Related pages: Contact · Get Started · Policies

You’ll receive a final invoice based on services already completed, plus any early termination fee outlined in your agreement. Any remaining balance must be paid to finalize cancellation.

Related pages: Policies · Contact · Get Started

If a project is stopped midstream, we’ll itemize completed work and any materials already ordered. Our goal is to wrap things up clearly and professionally.

Related pages: Contact · Landscape Design Process · Policies

Still Have Questions?

We’re here to help. Contact us today to schedule your free consultation or speak with one of our landscape design experts.

Landscaping worker standing beside excavator on hillside.

Ready to Make Your Yard Unforgettable?

Ready to Make Your
Yard Unforgettable?

Worx Landscaping: Built For Utah. Backed by Results.

Let’s skip the fluff. You want a yard that makes people stop and stare. Whether you’re dreaming up an outdoor living space with soul, need commercial landscaping that makes your brand look buttoned up, or just want your weekends back from lawn chores, we’ve got the crew, the gear, and the grit to pull it off. We’ve transformed backyards in The Avenues, wowed clients in Park City, and kept driveways snow-free in Draper before most folks pour their coffee. That’s just what we do.

If you’re ready to stop Googling and start building, we’re here to make it happen. Tell us a bit about your project, and we’ll take it from there. Your dream outdoor space starts with a simple conversation. Fill out our contact form to get started on your project.